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Mckinsey's Digital Capability Definition

JaneTao将近 2 年 之前添加. 更新于 将近 2 年 之前.

状态:
Icebox
优先级:
Normal
指派给:
-
类别:
-
目标版本:
-
开始日期:
2020-10-23
计划完成日期:
% 完成:

10%

预期时间:

描述

Data-driven insights

Is our data ecosystem comprehensive? Have we built a strong data infrastructure with robust analytics? Do we approach customers with a 360° view when targeting our products and services?

Integrated customer experience

Are we able to focus on customer-centric design? Are we optimizing our customer’s decision journey?

Digital marketing

Are we leveraging digital for our marketing processes and Key Performance Indicator measurement? Are we leveraging performance marketing channels and techniques?

Digitally-enabled operations

Are the organization’s sales and service interactions digitized? Are fulfillment processes streamlined and automated?

Next-gen technology

Is the organization’s IT architecture flexible? Can it scale? How vulnerable is our cybersecurity? Are we utilizing agile methodologies?

Digital enablers

Does the organization’s culture, governance, and strategy allow for digital innovation?

历史记录

#1 Avatar?id=70&size=24x24JaneTao 更新于 将近 2 年 之前

  • 描述 已更新。 (diff)

#2 Avatar?id=70&size=24x24JaneTao 更新于 将近 2 年 之前

  • 主题Mckinsey's Digital Capability Defination 变更为 Mckinsey's Digital Capability Definition

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